Privacy Policy

 

Table of Contents:

  1. Effective October 2010 until amended
  2. Collection / Use of Information
  3. Other Disclosures
  4. Retention of Information
  5. Email Communications
  6. Security
  7. Children's Privacy Policy
  8. SPAM Policy
  9. Contact Us

 

1. Effective October 2010 until amended.

Transient Controls Australia (TCA) will not trade, sell, or disclose to any third party any form of personally identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, request for information, and use of TCA services.

 

2. Collection / Use of Information

TCA shall collect and use customer identifiable information on its web site in response to customer inquiries and requests for information, for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. TCA will only use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products.

We use "cookies" to enhance your visit to our website, to understand site usage and to improve the content and offerings on our site. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites, pages, or advertisements your browser has accessed. You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software. If you set your browser not to accept cookies, you will still be able to use our site.

 

3. Other Disclosures

TCA may share personal information with a third party to complete a transaction you have requested or to perform a service on our behalf. When the third party acts solely on our behalf, TCA does not allow it to use your information for other purposes.

We may disclose personal information when we are required or requested to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our rights and agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety TCA, our customers, or others.

 

4. Retention of Information

TCA retains all of the information it collects under this Policy for as long as there is a business need for it.

 

5. Email Communications

If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications, you otherwise consent to being contacted by email, or if such contact is to communicate with you about our company, products, and services which we believe may be of interest to you.

 

6. Security

The security of your information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet.

 

7. Children's Privacy Policy

TCA does not sell products or services for purchase by children. TCA does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, TCA will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to TCA, please contact us at support@transcon.com.au so that the information can be removed.

 

8. SPAM Policy

TCA has zero tolerance for spam. Spam complaints will be dealt with seriously.

 

9. Contact Us

If you have any questions regarding this policy, or would like more information on our privacy practices, please contact us at: support@transcon.com.au

We reserve the right to change this Policy at any time, and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis.